FAQs

Notes About Up-cycled & Hand Painted Furniture

Some items have been finished with chalk paint which can give a textured finish with occasional brushstrokes and variations in colour, this is part of its charm and is not intended to be a uniform factory sprayed finish.

All hand painted furniture needs to be treated gently and with respect for its age. We provide a care label with all furniture purchases so that you can love it for many years to come.

We have made every effort to make the colours that appear on screen as accurate as possible. Unfortunately we cannot guarantee an exact colour match with onscreen colours and actual real life colours of Dixie Belle Chalk Mineral Paint, Fusion Mineral Paint and Vintro Chalk Paint.

Measurements

Please check the measurements have been given on the listing to ensure the item will not only fit in the space you have planned, but that it can also fit through doorways/hallways/up stairs etc in your home.

For safety reasons we recommend fixing large/heavy/tall items to a solid wall to prevent any falls or injuries.

Shipping & Collection

Collection is also welcome near Reading.  For smaller items we send via an insured postal courier.

Please contact us if you have any questions.

FURNITURE DELIVERY

Nationwide delivery is available.

We arrange delivery with one of our trusted furniture couriers - this will generally be a one-man service and help will be needed to unload the item at the buyer’s home.  If a two-man service is required there may be an extra charge. 

We charge a flat rate of £50 for delivery to mainland UK.  For Highlands, Islands and Ireland, please contact us for an accurate quote prior to purchase.

SMALL FURNITURE ITEMS DELIVERY

Nationwide delivery is available.

We charge a flat rate of £10 for delivery of small items to mainland UK.  For Highlands, Islands and Ireland, please contact us for an accurate quote prior to purchase.

POSTAL DELIVERY

Postage 2nd Class Royal Mail

Returns

If you would like to return an item please contact us within 14 days of delivery and ship back to us within 21 days of delivery.

The safe return and cost of doing so, must be paid by yourself but arranged through us using the courier that delivered to you originally

Only when the item has been received in its original condition will we issue a refund for the item within 7 days (less any costs incurred including cost of delivery and return of the item)